color

[Susan]

I have lost all the reds and everything in my 42 inch insignia overnight for some reason.  I tried to use the remote to help this out and my menu for my tv does not match the book.  I am lost here.  It is only 6 months old and was great until yesterday.

[Jax]

Is it just red, or all colors?

Also, do the menus on the tv show up in color still, or are their colors wrong as well.

Regardless, it sounds like something came loose on the circuit board.

I'd suggest calling their tech support (1-877-467-4289) and explaining the problem, letting them know it's not just that your contrast is set poorly on the tv. They will either know how to fix it, or give you a number and tell you to return it to a Best Buy and pick up a new one.