insig. pilot 4GB

[remo4]

hello, please i need some help , my insignia pilot has some black thin lines across the screen, i have tried to reset it but the lines are still there, i think a firmware update will correct it, but there are no updates. please what do i do to remove those lines.

[Jax]

Unfortunately there isn't really anything that can be done. Unfortunately this is one of the downsides of LCD screens, they are prone to this as parts stop working. On a larger screen it's technically fixable, but usually not worth the cost. I don't even think it's fixable on this small a scale.

The only thing is to get it fixed or replaced under warranty, although it's probably older than a year if the screen is doing this.

[Dana]

It could be a loose video cable. If there is no hope of getting service or a replacement it might be worth your while to open it up and see if you can locate the video cable and try to reseat it. A long shot. There may be some videos on YouTube that show how to open the Pilot. I know there is one that shows how to replace the battery. Wish I could be sound more positive. I have the extended warranty on my Pilot but since it has been discontinued I don't know if it will do me any good in the event of a failure.

There is nothing else on the market with the feature set of the Pilot, at least not in that price range. I'm seriously thinking about checking eBay for a spare Pilot.

Dana

hello, please i need some help , my insignia pilot has some black thin lines across the screen, i have tried to reset it but the lines are still there, i think a firmware update will correct it, but there are no updates. please what do i do to remove those lines.

[BloodshedRomance]

speaking of the warranty on the Pilot...
since they discontinued them, what happens to the warranty, does that go out the window too?

[Jax]

They have to honor the warranty. What they do about it is hard to say though. They may ship another from a warehouse where they have leftovers from after they stopped selling them. They may offer to replace it with a refurb (Not necessarily bad. Refurbs are usually just as good as originals). Or, they may give you credit towards another item player at the store.