Hi, I hope someone can help me out. I bought a used 2G sport off ebay knowing it had a problem but after looking in forums thinking that it probably just needed a reset. Well, turns out that wasn't the case. The player works (audio out, fm & buttons work, links to pc) but as soon as it's turned on I get an all white screen. I have tried resetting. I've tried formating via windows. I've tried formating via holding down the MENU button on power up that I saw posted on another forum, and that one does change the screen - sometimes it's dark blue with a white stripe, sometimes light and medium blueish stripes, once I could even read a little bit of the Insignia logo. However, as soon as the power is cycled again that is gone and we're back to the all white screen. I called BB and they said they'd replace the unit for me but I need a serial number, since this is used apparently someone else removed the sn, the little sticker is not on the back and I have no box or anything with a sn on it. I tried to get them to email me the firmware to see if I could re-flash it (since the video did sort of work for a few seconds at one point, thought it was worth a try) but they said it is not available to do that and there are no upgrades yet. So, does anyone here have any tricks I can try? Thanks in advance for any help.
